Matthew's+Reply+to+the+crabbit+old+woman

Reply to the Crabbit Old Woman The staff and I would like to    Apologise for our inconvenience And if we could, we would like to repay you By trying harder not to look at you and judge you Just as an old woman, an ordinary patient, or just another client in our business. But as you comment us we think “wow” ‘who thought a woman who dribbles food could write such a touching and inspirational poem’ Yours Sincerely Nurse